Operations FAQ
GoPOSGo App FAQ
Printer FAQ
Network FAQ
GoHRGo App FAQ
Guide to GoPOSGo App
GoGMGo's Point of Sale that combines powerful cloud-based software, payment processing, and beautiful hardware, all built for the F&B industry.
Overview of GoPOSGo
Opening, Closing, & Reporting
Order Management
Kitchen Management
Billing Management
Guide to GoHRGo App
Overview of GoHRGo
GoHRGo for Staff
Menu Engineering & Menu Setup
Menu Engineering Setup
Menu Item Management
- 📖 Understanding Class, Sub-class, Category & Sub-category
- How to Add, Edit or Delete Sub-class
- How to Add, Edit or Delete Category & Sub-category
- How to Set Different Price for Different Sales Type
- 📖 Understanding Standard Menu Item vs Bundled Menu Item
- How to Create Standard Menu Item
- See all 14 articles
Ingredient-Recipe Management
Inventory Management & Procurement
Trade Order & Purchase Requisition Management
- How to Add Suppliers as Payees into the System
- How to Raise Trade Order or Non-trade Order
- How to View Rejected Trade or Non-Trade Orders
- How do I approve Trade Orders based on threshold-based criteria to be added to PO creation workflow?
- How do I create/send a favourite order?
- How do I verify trade order details against an uploaded invoice file?
- See all 10 articles
Inventory Management
Human Resource Management, Scheduling & Payroll
Employee Management
- How to Add New Employee
- How to Initiate a Career Event
- How do I onboard a new employee? (Employee could have worked at the company before, or never at all)
- How do I onboard an employee that previously worked for a store's account (rejoin)?
- How do I transfer an employee between accounts?
- How do I promote an employee in the system?
- See all 12 articles
Staff Scheduling
- How to Schedule an Employee
- How to Schedule an Employee in Another Outlet
- Checkpoints for Accurate Schedule Confirmation
- How do I approve a shift give-up?
- How do I add/create a shift (non-recurring and recurring) with an identified or unidentified owner?
- How do I download CPF E-Submission files and Bank Payroll files?
- See all 10 articles
Payroll Management
Finance & Accounting
Payee Management
Payment Management
Sales & Transaction Data Management
- How to Analyse Sales Data Using Pivot Tables
- How are the Order Numbers Generated?
- How to Reconcile Daily Sales Summary Report with End of Day Payments
- Types of Reports and How to Generate Them
- Gmail "Hack" to Forward Daily Sales Automatically
- How do I view submitted income and related transactions from a given account for a given period of time?
Finance Module
Finance
- How do I submit a payment to pay liabilities with Flexible Invoice Apportionment?
- How do I submit a payment to pay expenses with Linked Invoice Validation?
- How do I approve/request/reject to buy other Asset?
- How do I create a new set of pre-paid vouchers? (AP vouchers)
- How do I approve a payment to pay itemised expenses?
- How do I schedule a General Ledger (GL) entry reversal for a set of entries?
- See all 31 articles
First-Time Account Setup Guide
💻 GoERPGo - Navigation Guide
⭐ Essential Basic Setup
🔐 User Access Management
👤 HR Module Setup
🏪 Hardware Setup Guide for New Outlets
- How to Set up new iPad (or Mac) as POS or KDS
- How to Activate / Deactivate iPad (or Mac) POS or KDS
- How to Add, Edit & Delete Rooms and Tables on GoPOSGo
- How to Add, Edit & Delete Rooms and Tables on GoERPGo
- What Printers are Supported by GoGMGo
- How to Set up new Printer as Kitchen Ticket and Receipt Printer
- See all 7 articles
Resources for Change Champions
⭐ Introduction to Change Management
📊 Data Management & Insights Analysis
📢 Communication Resource for Manpower Management
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